On the Flash Sale held on 19th August 2015 on Amazon.com, sold Yu Yureka Plus for RS 9999 instead of RS 8999. Many users registered for the phone by seeing its cheapest Price, RS 8,999. I also booked the phone, but it was a Flash sale held at Sharp 12 PM. The count down started 10 minutes before, and then, when I pressed the Add to Cart button it showed me 9,999 instead of RS 8,999. I just contacted Amazon after placing the order for the Yu Yureka for RS 9,999.
They told me that it was a technical issue happened to their system on that flash sale, and it is an isolated issue and regret for the problem caused, and they assured me they will give that extra money (RS 1000) back, but not by cash, but by a Amazon Gift Card. It's because they don't have an policy/ option for a partial refunding. After 2 days of placing the order they also sent me a mail as below.
Hello,I wrote this post, because, we need to ask for the Gift Card after the order got received, so many of the buyers may be unaware of this. Any way I hope this is helpful.
We are writing to you about your Amazon.in Order ***-******-*** for Yu Yureka Plus.
We regret to inform you that due to a technical error you were incorrectly charged Rs. 9,999 instead of Rs. 8,999 for this item.
Hence, to correct the situation we will be crediting a Gift Card worth Rs.1000 to your account within 15 days after delivery, provided the order is not canceled.
We apologize for the inconvenience.
Thank you for choosing Amazon.
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